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Browse our website and when you find the items you want to buy, use the drop‑down menu to select available options (size / quantity), then click “Add to Cart”. Continue shopping until you are ready to check out. At any time, you can review your cart by clicking “Cart” at the top right of the webpage.
Review the items in your cart. When ready, click “Proceed to Checkout”. You will be taken to the Sign In page.
If you are a new customer, click “Continue” on the left side of the page to create an account. Your email must be confirmed before logging in. If you do not receive the confirmation email, check your spam folder or contact your webmaster/server administrator.
If you are a returning customer, enter your email and password on the right side of the page and click “Sign In”.
Enter your billing address or select one from your address book. If different from your shipping destination, click “Ship to different Address” to select or enter another address.
Enter your shipping address or select one from your address book. If different from your billing address, update accordingly.
Select how quickly you would like to receive your order. Please note the estimated arrival date for the chosen method.
We accept the following credit or debit cards:
Check the accuracy of your shipping and billing information. Make any necessary changes, then click “Place Order” to submit.
After placing your order, you will receive a confirmation email. A shipment confirmation email will follow once your order is shipped. Most orders can be tracked during shipping.
Currently we only accept PO from research institutions, universities, and government labs within the United States. We also accept pre‑paid Purchase Orders from international customers.
To place a purchase order, send your order form (PDF attachment) to support@hitobiotec.com. Please include the following information:
Standard NET 30 days generally apply to all purchase orders; however, we reserve the right to apply pre‑paid terms. Net 30 terms do not apply to international purchase orders, which must be prepaid prior to shipment.
Once an order is placed, you will receive an order confirmation email. Orders ship within two business days. A shipment confirmation email with tracking information will follow. Upon delivery, the invoice will be sent by email (or by mail if preferred).
